Kodex Automation
    AI Receptionists & Business Automation for Appointment-Based Businesses

    You didn't lose that customer.
    You just never called them back.

    Kodex Automation turns missed calls into booked appointments — automatically, on WhatsApp, before your competitor gets to them first.

    See My Missed-Call Cost →

    Built for Malaysian appointment businesses No app to download Works on WhatsApp

    Don't take our word for it. Call and hang up.

    This is a real, live number connected to our actual system. Call the number, let it ring once or twice, then hang up — and watch what happens on WhatsApp within seconds.

    Missed Call WhatsApp-back Demo
    +60 12-345 6789

    Tap to call, let it ring once, then hang up. Watch your WhatsApp.

    AI Receptionist Demo

    Or talk to our AI Receptionist directly. Ask it a question or try booking a fake appointment.

    +60 19-876 5432

    No pressure, no sales call, no signup. Just see it work.

    VIDEO WALKTHROUGH

    See exactly how it works

    Watch the full end-to-end flow: a missed call triggers an instant WhatsApp message, the AI engages your customer, books the appointment, and syncs it straight to your calendar — no staff intervention needed.

    Video coming soon — upload your walkthrough here

    No signup, no email gate — just press play.

    Now onboarding founding partners across Malaysia

    Early-access pricing and priority onboarding available for our first cohort of clinics and service businesses.

    Integrates Seamlessly With Your Tools

    Microsoft Outlook
    Halaxy
    HubSpot
    Google Calendar
    Mindbody
    AI-POWERED PLATFORM

    Your Business is Losing Customers Every Day

    Industry research shows service businesses miss roughly 62% of after-hours calls and leave 78% of chat messages unanswered. Our AI Agents plug the leaks in your business, responding to every lead instantly and rescuing up to RM200k in "no-show" revenue, completely on autopilot.

    14.7M+
    Calls handled
    860K+
    Booked
    18.7M+
    Messages

    Platform-level results powered by our AI automation engine — the same technology behind these numbers, now available for Malaysian businesses. Individual results vary based on call volume and business type.

    Missed Calls

    Every missed call is a potential customer calling your competitor instead. You lose the lead before you even knew they existed.

    Slow Responses

    Prospects expect immediate answers. If your team takes hours to reply to an enquiry, the opportunity is often already gone.

    Lost Revenue

    Marketing generates the leads, but weak follow-up systems mean you're paying for enquiries that never convert into sales.

    Numbers Don't Lie

    Industry research shows up to 80% of leads are lost in the first 5 minutes. Respond to leads instantly, beat your competition.

    Human Agent
    AI Agent
    Revenue Impact
    Estimate
    Missed Calls Every Month
    62%
    <3%
    Very High
    +RM12k-RM28k/mo
    Missed Chat Conversations
    78%
    0%
    High
    +RM8k-RM18k/mo
    Employee Availability
    8 hrs/day
    24x7
    High
    +RM6k-RM14k/mo
    Response Time
    ~34 min
    <1 sec
    Medium-High
    +RM4k-RM10k/mo
    Review Response Rate
    11%
    98%
    Medium
    +RM2k-RM6k/mo
    Lead Conversion Rate
    23%
    48%
    Very High
    +RM15k-RM40k/mo

    What is this actually costing you?

    See how much revenue you could be recovering with an AI Receptionist handling your missed calls.

    50
    RM500
    20%

    Estimated Monthly Revenue Lost

    RM5,000

    Annual Impact

    RM60,000

    Start where you are. Grow when you're ready.

    Two ways to stop losing calls. Pick the one that fits where you are right now.

    Missed Call WhatsApp-back

    Entry tier

    Never let a missed call go cold again.

    • Instantly texts callers on WhatsApp when a call is missed
    • Keeps the conversation going with your team
    • No new app or number needed
    • Live in 48 hours
    Most Popular

    AI Receptionist

    Premium tier

    A full-time receptionist that never misses a call, never takes a day off.

    • Answers common questions automatically
    • Books and confirms appointments directly into your calendar
    • Handles multiple calls at once
    • Sounds natural on the phone
    AI AGENT CAPABILITIES

    Automate Every Customer Interaction

    Purpose-built AI agents that handle scheduling, lead conversion, and reputation management.

    Review Response Agent

    AI-crafted replies for customer feedback

    NF
    Nurul Farah

    Booked my cat's grooming online so easily. The AI replied on WhatsApp in seconds and found me a slot the same day. Great service and fair pricing!

    AI Agent · Auto-reply

    Thank you so much, Nurul! We're thrilled the WhatsApp booking was quick and easy for you and your cat. We appreciate your business and look forward to seeing you again at Pawsome Grooming!

    AI Reputation Manager

    Build a 5-star reputation on autopilot

    Show up higher on Google by automatically responding to reviews with personalized and professional replies, while retaining full control over which reviews are addressed.

    Get Started
    Appointment Scheduler

    Never double-book again

    Let your AI agent handle the back-and-forth of scheduling, rescheduling, and cancellations directly via SMS or web chat, syncing seamlessly with your calendar.

    Appointment Scheduler
    Daniel Tan
    Need to reschedule my appointment. Do you have anything after 4 PM today?
    AI Agent
    Yes, I can move you to 4:30 PM today. Should I confirm that slot?
    4:30 PM works.
    Please text me the address too.
    AI Agent
    Done. Your appointment is set for 4:30 PM, and I just sent the address to your phone.
    Lead Conversion
    Aisyah Rahman
    Hi, do you have a grooming slot for a medium-sized dog this Saturday? How much is the full grooming package?
    AI Agent
    Hi Aisyah! Yes, we have a 10:30 AM slot this Saturday. Our full grooming package for medium dogs is RM120 — includes bath, haircut, nail trim, and ear cleaning. Shall I book it for you?
    That sounds perfect. Can I drop her off at 10:30 and pick up around 1 PM?
    Also, do I need to bring her vaccination card?
    AI Agent
    All set! Your appointment is confirmed for Saturday 10:30 AM, pickup by 1 PM. Yes, please bring her vaccination card on the first visit. I've sent the booking confirmation to your WhatsApp. See you Saturday!
    Lead Conversion

    Turn inquiries into revenue

    Engage prospects instantly, answer complex product questions, and guide them towards a purchase or booking without any human intervention.

    See it in action

    How It Works

    A seamless system running quietly in the background.

    01

    Capture Every Enquiry

    02

    Respond Instantly

    03

    Automate Follow-Up

    04

    Convert More Customers

    Built Specifically For Your Business

    Tailored AI workflows designed for the unique needs of appointment-based businesses.

    Your hands are full. Let the AI answer.

    When you're mid-groom with a nervous dog, you can't drop everything for the phone. Every missed call is a booking that goes to the groomer down the road. Our AI instantly texts back missed calls, quotes grooming packages, and books slots straight into your calendar — hands-free.

    • Instant missed-call textback on WhatsApp
    • Grooming package & pricing FAQs answered automatically
    • Drop-off/pickup time booking synced to your calendar
    Pet Grooming
    ABOUT KODEX AUTOMATION

    We've Scaled Businesses. Now We're Scaling Yours.

    20+ years, dozens of businesses, one obsession: turning appointments into growth. From clinics to service providers, we've built the playbook — and now we're bringing it to ambitious businesses across Malaysia.

    Built to Scale

    We've taken businesses from one outlet to many — including 12x revenue growth in a single year. We know what it takes, because we've done it.

    Systems That Work

    No fluff, no theory. We implement the automation and business systems that actually run day-to-day — planned, built, and rolled out right.

    Journeys That Convert

    Every appointment is a chance to win a customer for life. We map and optimize the full journey so more people book, show up, and come back.

    Founder
    Kesh Kalleshh
    Founder & Director — 20+ Years Turning Businesses Into Growth Stories

    Frequently Asked Questions

    Everything you need to know about our automation systems.

    Discover Where Your Business Is Losing Leads

    Book Your Setup and uncover opportunities to improve response times, customer communication, and lead conversion.

    No credit card required Setup in 14 days Cancel anytime

    Kodex Automation
    © 2026 Kodex Automation. All rights reserved.